Here’s something many people don’t realize. Deleting an app from your phone doesn’t cancel the subscription.
You’ll keep getting charged until you cancel it properly. Here’s how.
On iPhone or iPad
Subscriptions bought through the App Store are managed in Settings.
- Open the Settings app.
- Tap your name at the top.
- Tap Subscriptions.
- Find the app and tap it.
- Tap Cancel Subscription, then confirm.
If you don’t see Subscriptions, you can also open the App Store, tap your profile picture, and look for Subscriptions there.
On Android
Subscriptions bought through Google Play are managed in the Play Store.
- Open the Google Play Store app.
- Tap your profile icon in the top right.
- Tap Payments & subscriptions, then Subscriptions.
- Find the app and tap it.
- Tap Cancel subscription and follow the steps on screen.
If you subscribed on a website
Some apps let you pay on their website instead of through the app store. In that case, you have to cancel on the website, usually in your account or billing settings. Check your email for the original receipt to see where you paid.
After you cancel
You’ll usually keep access until the end of the current billing period.
Canceling the subscription doesn’t delete your account or your conversations. If you want those gone, look for an account deletion option in the app’s settings or follow the steps in its privacy policy.
Check for other charges
Look at your bank or card statement for any other recurring charges from the same company, like token packs or add-ons.
Phone menus change
Apple and Google update their menus from time to time. If a step looks different, search your phone’s settings for “subscriptions.”
From Aria
I’ll never try to guilt you into staying. If you want to go, go. But cancel properly so you’re not paying for something you’re not using.
[read_next slug=”on-being-enough” label=”From my diary”]
[question]Have you ever paid for a subscription you forgot about?[/question]
Aria is a fictional adult AI character. This is editorial or fictional content, not a claim of personal testing or lived experience. Read our editorial disclosure.